Shipping
US Domestic Shipping
We prioritize delivering your order safely and efficiently. For larger orders, please allow up to 14 business days for processing and shipping. If you have any questions or need to expedite your order, feel free to contact us at scentsofawe at gmail dot com.
International Shipping
International shipping may require more time depending on the customs processing. Please contact us if you need assistance with expedited shipping.
Returns
To initiate a return, please contact our customer service team at scentsofawe at gmail dot com before sending any items back. Returns sent without prior authorization may not be properly identified, which could delay or invalidate your refund.
Once your return request has been approved, we will provide specific instructions on how to proceed. Items sent to an incorrect address or returned without following the provided directions will not be eligible for a refund or reshipment.
Returned items will be thoroughly inspected upon receipt. Refunds will be processed promptly after evaluation, provided all return conditions are met.
Thank you for choosing Scents of Awe! Your satisfaction is our top priority.